Kaizen

Privacy

Last Updated: August 19, 2026

Kaizen (“Kaizen,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, communicate with us, sign up for marketing, or otherwise interact with our services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The personal information we collect depends on how you interact with us and may include:

Contact information, such as your name, email address, phone number, billing address, and shipping address.

Order and transaction information, including products purchased, order history, returns, and transaction details.

Payment-related information. Payments are generally processed by our payment processors and ecommerce service providers. We may receive limited information relating to your payment or transaction but may not directly receive or store your complete payment card information.

Account information, if customer accounts are offered.

Device and technical information, including IP address, browser type, device type, operating system, cookie identifiers, and similar information.

Website activity, including pages or products viewed, searches, links clicked, items added to your cart, checkout activity, referring websites, and other interactions with our website.

Approximate location information, such as general location derived from your IP address.

Marketing information, including marketing preferences, interactions with our emails or advertisements, and information relating to advertising campaigns.

Communications, including messages, inquiries, reviews, customer-service communications, and other information you voluntarily provide.

Preferences or inferences that may be generated from your interactions with our website, products, or marketing.

We do not intentionally collect personal information that we do not reasonably need for our business operations.

Sources of Personal Information

We may collect personal information:

Directly from you when you place an order, contact us, create an account, enter information on our website, or sign up for marketing.

Automatically through cookies, pixels, analytics technologies, and similar technologies when you use our website.

From Shopify and other ecommerce or technology providers that help operate our store.

From payment processors, shipping providers, fraud-prevention providers, analytics services, advertising platforms, marketing providers, and other service providers.

From third-party platforms when you interact with Kaizen through those services.

How We Use Personal Information

We may use personal information to:

Process, fulfill, ship, and manage orders.

Process payments, refunds, returns, and exchanges.

Provide customer support and respond to questions or requests.

Send order confirmations, shipping updates, and other transactional communications.

Operate, maintain, troubleshoot, and improve our website.

Understand how customers interact with our website and products.

Analyze website traffic, customer behavior, and business performance.

Personalize your shopping experience and product recommendations.

Send marketing communications, product releases, promotions, or other offers when permitted.

Measure, personalize, and improve advertising and marketing campaigns.

Provide or measure targeted or interest-based advertising where permitted.

Detect, investigate, and help prevent fraud, unauthorized transactions, security incidents, or misuse.

Maintain business, accounting, tax, and transaction records.

Enforce our policies, agreements, and legal rights.

Comply with applicable legal, regulatory, tax, or governmental requirements.

Protect Kaizen, our customers, and others from harmful or unlawful activity.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, analytics tools, software development kits, and similar technologies to operate our website and understand how visitors interact with it.

These technologies may be used to:

Keep the website functioning properly.

Remember preferences and shopping-cart information.

Analyze website traffic and performance.

Understand how customers interact with products and pages.

Measure the effectiveness of marketing campaigns.

Personalize content and advertisements.

Provide advertising based on your activity on our website and, where permitted, activity across other websites or services.

Depending on your location, you may be able to manage certain cookie or advertising preferences through our cookie banner, privacy settings, or other privacy controls available on our website.

Blocking certain cookies may affect the functionality of portions of our website.

Marketing Communications

If you choose to receive marketing communications from us, we may use your contact information and information about your interactions with Kaizen to send product releases, promotions, special offers, updates, and other marketing communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in the message or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional or service-related communications regarding your orders or interactions with us.

How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business, provide our services, conduct marketing, or comply with legal obligations.

Recipients may include:

Shopify and ecommerce providers that operate or support our online store.

Payment processors and financial-service providers that process payments and transactions.

Shipping, logistics, and fulfillment providers that deliver customer orders.

Analytics providers that help us understand website traffic and customer interactions.

Advertising and social-media platforms that help us advertise, measure campaign performance, and reach customers who may be interested in our products.

Email and marketing providers that help us communicate with customers.

Fraud-prevention and security providers that help protect our website and transactions.

Technology, hosting, cloud, and other service providers that support our business operations.

Professional advisers, including accountants, attorneys, insurers, consultants, and other advisers when reasonably necessary.

Third parties may process information on our behalf or for purposes permitted under their respective agreements, terms, and privacy policies.

We may also disclose information when we reasonably believe it is necessary to comply with law, legal process, government requests, protect our legal rights, investigate fraud or security concerns, or protect the safety and rights of Kaizen, our customers, or others.

Sale, Sharing, and Targeted Advertising

Kaizen does not sell customer personal information for money.

However, we may disclose certain information to advertising, analytics, social-media, or marketing partners to measure advertising, understand customer activity, personalize marketing, or provide relevant advertisements.

Depending on applicable privacy law, some of these activities may be legally defined as a “sale,” “sharing,” disclosure for “targeted advertising,” or similar activity even though Kaizen does not receive money in exchange for your personal information.

Where required by applicable law, customers may have the right to opt out of certain uses or disclosures of personal information for these purposes.

Privacy choices or opt-out mechanisms may be available through the privacy controls provided on our website.

Shopify

Our online store is powered by Shopify. Shopify processes certain personal information in connection with your use of our store and the services Shopify provides to us.

Depending on the Shopify services and features enabled on our store, Shopify may process information to operate the platform, improve services, provide personalization, detect fraud, perform analytics, or support advertising and marketing functionality.

Where applicable, additional information about Shopify's handling of personal information and available privacy choices can be found through the Shopify Privacy Portal.

Your Privacy Rights and Choices

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These rights may include the ability to:

Request access to personal information we maintain about you.

Request correction of inaccurate personal information.

Request deletion of certain personal information.

Request information about how we collect, use, or disclose your personal information.

Obtain a copy of certain personal information.

Withdraw consent where our processing relies on consent.

Opt out of certain sales, sharing, targeted advertising, or similar uses of personal information.

Limit certain uses or disclosures of personal information where applicable.

Appeal certain decisions regarding a privacy request where applicable.

The availability and scope of these rights depend on applicable law and may be subject to exceptions.

Where required by law, we will not discriminate against you for exercising your privacy rights.

To submit a privacy request, contact us using the information in the Contact Us section below or use any privacy-choice tools available on our website.

We may need to verify your identity before completing certain requests.

Advertising Preferences

You may have choices regarding personalized or targeted advertising depending on your location.

Where required and supported by our website or service providers, privacy controls may allow you to opt out of certain data sharing or targeted advertising activities.

Your browser, device, or third-party platforms may also provide additional privacy or advertising controls.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Complete and maintain transaction records.

Provide customer service.

Maintain accounting and tax records.

Prevent fraud and abuse.

Resolve disputes.

Enforce agreements and policies.

Comply with legal and regulatory requirements.

Retention periods may vary depending on the type of information, why it was collected, and applicable legal requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with our practices and applicable law.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, storage system, or method of processing information can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of personal information.

International Data Processing

Kaizen and the service providers we use may process or store personal information in countries other than the country where you live.

As a result, your information may be subject to the laws of jurisdictions where it is processed or stored, which may differ from the privacy laws in your location.

Where required, we and our service providers take steps intended to provide appropriate protections for personal information transferred across borders.

Customers in Canada

Where applicable Canadian privacy laws provide rights or protections relating to your personal information, you may contact us to ask questions about our privacy practices, request access to or correction of your personal information, withdraw consent where applicable, or raise a privacy concern.

Withdrawal of consent may be subject to legal or contractual restrictions and may affect our ability to provide certain services when the information is necessary to fulfill your request or transaction.

EEA, United Kingdom, and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, applicable law may require us to identify a lawful basis for processing personal information.

Depending on the circumstances, we may process personal information because:

It is necessary to fulfill a contract with you, such as processing and delivering an order.

You have provided consent.

Processing is necessary to comply with a legal obligation.

Processing is necessary for our legitimate business interests or those of another party, provided those interests are not overridden by your rights and interests.

Where processing is based on consent, you may withdraw your consent at any time, subject to applicable law.

You may also have additional rights regarding access, correction, deletion, restriction, objection, or portability of your personal information.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

Business Transfers

If Kaizen is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

Legal Requirements and Protection of Rights

We may collect, use, retain, or disclose personal information when reasonably necessary to:

Comply with applicable laws, regulations, legal proceedings, court orders, or lawful government requests.

Detect or prevent fraud, security incidents, or illegal activity.

Enforce our terms, policies, and agreements.

Protect our rights, property, customers, business, or others.

Establish, exercise, or defend legal claims.

Third-Party Websites and Services

Our website may contain links to websites, applications, social-media platforms, or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, legal requirements, or privacy practices.

When we update the policy, we will revise the Last Updated date shown at the top of this page.

Where required by law, we may provide additional notice of material changes.

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:

Kaizen
Email: info@buykaizen.com

If Kaizen is operated under a separate legal business entity, you may also include that legal entity name here.